Sainapse AIFrom customer exasperation to intelligent support: Part 1B2C customer experience has been undergoing an evolution over the last decade. While your phone was out, you probably looked at ten other…3 min read·May 27, 2021----
Sainapse AI4 AI adoption challenges that mask the real value of implementation in the enterpriseBeyond the tipping point of AI adoption, where do businesses stand on the matter in 2020? AI enthusiasts have forecasted the development of…5 min read·May 27, 2021----
Sainapse AIMaking AI work in enterprises — avoiding the rapid-fire black-box AI trap of selecting models from…6 min read·May 27, 2021----
Sainapse AIGetting support in the after-hoursAs a customer, getting the right kind of support when it’s unlikely to be available is often a hit or a miss game. However, that doesn’t…3 min read·May 25, 2021----
Sainapse AIWhen all we need isAlmost all companies understand the centrality of support in customer satisfaction — because no matter what business, service or product…3 min read·May 25, 2021----
Sainapse AIThe present is a significant point of inflection for enterprises in their digital journeys.It’s time for the latest entrant into the workforce — AI. AI has already made its way into our homes, our cars, our mobile phones and…4 min read·May 25, 2021----